This Privacy Policy describes how Voast, LLC ("we," "us," or "our") collects, uses, and shares your personal information or video clips when you access or use our online booking website (the "Website"), a physical Voast Video Booth (the “Booth”), or an online video recorder (the “Virtual Kiosk”). Collectively these are known as the “Platform”.

Information We Collect

We collect several types of information when you use the Platform:

• Information You Provide: This includes information you enter when creating an account, making a booking, or contacting customer support. Examples include your name, email address, phone number, billing address, and any preferences you provide.

• Booking Information: This includes details about your bookings, such as the service booked, date and time, and any special requests.

• Device and Usage Data: We collect certain information from your device when you use the Platform, such as your IP address, browser type, operating system, and browsing activity on the Platform.

How We Use Your Information

We use your information for several purposes, including:

• Facilitating Bookings: To process your bookings and confirm your event details.

• Providing Customer Support: To respond to your inquiries, address any issues you may have, and improve our customer service.

• Sending Platform Communications: To send you important information about your booking, such as booking confirmations, updates, and promotional offers (with your consent).

• Improving the Platform: To analyze trends, understand user behavior, and improve the functionality and user experience of the Platform.

• Complying with Law: To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We share your information with service providers who help us operate the Platform, such as payment processors and communication platforms. These providers are obligated to keep your information confidential and secure.

• Legal Requirements: We may disclose your information if required by law, subpoena, or court order.

• Business Transfers: In the event of a business transfer, such as a merger or acquisition, we may transfer your information to the new owner.

Your Choices

You have choices regarding your information:

• Accessing and Updating Information: You can access and update your account information at any time through your booking portal or by direct request submitted to hello@raiseavoast.com.

• Marketing Communications: You can unsubscribe from marketing communications by following the unsubscribe instructions in the emails you receive.

• Data Retention: You can request to have your information deleted by contacting us (see contact information below). We may retain some information as required by law or for legitimate business purposes.

• Voast Media Usage Policy Opt-in: You can choose to opt-in to our Voast Media Usage Program, which allows us to use video clips collected from your event for promotional purposes (e.g., testimonials, platform demonstrations). Participation in this program is entirely optional and will not affect your ability to use the Platform. You can opt-out during the booking process or by contacting us at the email listed below. We will promptly remove your video clips from any promotional materials and discontinue their use for this purpose.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us (see contact information below). We will take steps to remove the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@raiseavoast.com.